Can I transfer the discount coupons to my bank account?

Duration of registration

CityBee car broke down

CityBee cars are new and in good technical condition. However, if your car does not start or breaks down (if you hear a strange sound, a red indicator lights on the dashboard or there are other signs of breakdown), please contact us by phone:

CityBee Lithuania contacts: +37070077084, info@citybee.lt;

CityBee Latvia contacts: +371 27265460, info@citybee.lv ;

CityBee Estonia contacts: +372 600 0160, info@citybee.ee.

Our task is to provide the services you need as soon as possible and smoothly so that any breakdown on the road will cause the least inconvenience and you will be able to continue your trip as soon as possible. No matter where in the city you are, we will quickly make conditions to continue your trip and you will get a compensation.

End of the trip

After using the CityBee car, return the vehicle to CityBee parking zone. CityBee parking zones are highlighted on the app map.

Green zone

You can always finish your trip in this area following the road traffic rules. Do not leave the car in disabled parking space or in reserved areas. Attention – green zones are different for electric cars, cars and vans.

Yellow zone

Leaving or picking a Bee up here might incur an extra fee or discount for the trip. Please note that the conditions differ for each area. Click on the desired area to see them.

Red zone

CityBee cars can not be left in these areas. A fine may be applied at the end of the trip if you finish your trip in this zone. Areas that not highlighted are also not CityBee zones and cars can not be left there.

You can check the CityBee zones in CityBee app by clicking on the letter “P” icon under the map.

After completing the trip and parking, make sure that you have not left your belongings in the car, as well as that you have not taken car documents or accessories with you. Remember to leave the key in the car, put it in the same place you picked it up from or leave it in a place where another customer can easily find it. Make sure all windows and sunroof are closed.

When you get out of the car, open the active reservation in the mobile app and select the “End trip” command and confirm this action. Check that the car door has been locked successfully.

Can a company use several cars for long-term rental at the same time?

Trip cost calculation

The usage time of the car starts from the moment of unlocking the car or when you click “extend the reservation” and ends when the car is locked via the smartphone app.

Each time you use CityBee, you are able to choose “pay as you go” or prepaid packages:

Pay as you go – you can calculate the price of the trip here:
Price calculator CityBee Lithuania

Price calculator CityBee Estonia

Price calculator CityBee Latvia

Minimum trip price is the minimum amount payable for the services, which is deducted from the Payment account after unlocking the car or extending the reservation (if the minimum amount is exceeded, the trip fee will be charged during or at the end of the journey, depending on the length of your trip; if the minimum amount is not reached – the difference is not returned) – 2.29 EUR. Minimum fee will still be charged if the trip is less than 2.29 EUR. Discounts will be applied after that.

Prepaid packages – the prices for the packages are fixed. Prepaid package prices are based on the time and kilometers included. If the time or kilometers included in the package are exceeded, the additional price is calculated according to the set tariff, specified when choosing the package.

You can find all of the available packages in the CityBee app.

There is no extra charge for fuel and insurance – we take care of it.

,,My wallet"

”My wallet” is used only in Lithuania and Estonia.

“My wallet‘‘ is a virtual wallet that can be topped up. You can top Your wallet up with CityBee credits worth 25, 50 or 100 Euros. It can be done multiple times and wallet‘s capacity is not limited.

Primarily all payments for the trip will be made from your “Wallet” – the total amount will be deducted from your wallet and only if the credit balance is insufficient, the money will be charged from Your bank card that is linked to your account.

If you have active CityBee credits in Your wallet, payments automatically will be made from it – there is no possibility to change the payment method.

Pratęsta rezervacija

Užsirezervavus automobilį prasidės nemokama 15 min. rezervacija, tačiau automobilį galite užsirezervuoti ir ilgesniam nei 15 min. laikotarpiui.

Jei rezervaciją norite pratęsti – aktyvioje rezervacijoje pasirinkite pilką laukelį su ,,+” ikona ir ,,Pratęsti rezervaciją”.

Pratęsus rezervaciją, po nemokamų 15 min. jums bus pradedamas skaičiuoti mokamas rezervacijos laikas. Viena mokamos rezervacijos minutė kainuoja tiek pat, kiek viena pasirinkto automobilio naudojimo minutė.

Šios rezervacijos maksimali trukmė – 24 valandos. Jei per šį laiką neatrakinsite automobilio mobiliojoje programėlėje pasirinkdami mygtuką „Atrakinti”, rezervacija nutrūks, tačiau už ją turėsite sumokėti. Mokamą rezervaciją galite nutraukti – tokiu atveju, mokėsite tik už panaudotą mokamos rezervacijos laiką.

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Mobility when you need it

Only from 0.14 €/min!

See Pricing

Did you know that a personal car is idle on average 90% of the time?

Use only when and how much you need

Find a car nearby, unlock it using your phone, travel wherever you want and leave where convenient.

All Inclusive

We take care of insurance, fuel and parking fees in CityBee areas, so no extra worries!

Variety of cars

Brand new trucks, cars, SUVs and compact cars suitable for all occasions.

Easy to get started!

Download CityBee App and access more than 1300 cars at any time.

Registration will take just 60 sec.
All you need is a payment card and a driver's license.
No additional registration fees.

Easy to use!

Vehicles are available with your phone only

You can unlock the car simply by phone.
Use for a minute, an hour, a day, or longer.
Pick up the car and leave it in the convenient CityBee area!

All inclusive

Pay only for the rental time and mileage - we will take care of the rest ;)

Fuel
Parking fees in CityBee areas
Insurance

Transport for all occasions!

1300 City bees

Cars

A trip to a meeting, shop or other city - our cars promise a comfortable and fast trip!

150 Cargo bees

Spacious helpers

Moving out? Cargo bees can hold everything and they only need a category B driver's license ;)

300 Bicycles

Bicycles

Choose orange CityBee bikes for short city trips or dreamy rides!

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